Zeile7 - Growth and Expansion Consultant
Creating Data value streams, implementing CRM and ERP
Wind Mobility - Head of Sales Operations
Supported the internationalisation of the company in 6 territories. In charge of salesforce.com, internal tool architecture and the ERP. Implemented Odoo as ERP in three months.
Naspers Services (PayU) - Global Commercial Operations and BI Manager
Salesforce.com rollout for global operations in 18+ countries. Payment-specific process solutions. GDPR compliance implementation. Contract Lifecycle Management rollout. Data Warehouse, Windows 365 and HubSpot integrations. Global Commercial Operations SLA development and KPIs. Global Risk Assessment application development and rollout.
Rakuten - Global Ops Crossborder Trade Manager
Responsible for the development and implementation of the cross-border trade strategy. Created international teams tasked with local implementation of the cross-border strategy. Built relationships with potential traders, participate in development and analysis of merchant surveys. Engaged with EU Legal department to formulate a framework for CBT and implemented the legal framework in ops process and technology. Translated legal and operational requirements into Product design, documented backend and frontend feature requests and enhancements.
Groupon - Head of CRM Systems
Set up sales operations: implemented salesforce.com across China, hired and trained the team to run it, trained users and monitored adoption. Controlled efficiency of organisational processes.
It was a pleasure working together with Denitsa in the process of reliably and compliantly develop Egoditor’s data structure. As a Head of Data, Denitsa was able to make thoughtful strategic decisions and also to empower the company to be more data-driven. Her hands-on attitude made it possible to implement a few of the milestones for the data development. Denitsa's work ethic is truly inspiring and her dedication supported the data team’s ambitions and goals. She keeps everyone engaged and motivated…. Read moreTsveti Dichevska
Denitsa is an excellent business process architect She takes a big picture approach to all areas of the company and comes up with solutions that work. Her teams deliver on time and are laser focused on efficiency. Denitsa understands global markets - internationalization comes easy to her. We have worked together resolving challenges in different functions across the organization. I especially appreciate her thoughtful approach and the ability to draw on areas as diverse as law and people’s readiness to… Read moreMatt Turzo
Denitsa is one of the strongest Product Managers I have a chance to work with. She heads the implementation of PayU global CRM solution and financial services based on Salesforce platform. I was always impressed with her abilities to make decisions based on company corporate strategy and articulate it in a way, which makes everyone clear about goals and company priorities. Denitsa keeps everyone focused on business value and brings the best way to prioritize the product backlog. She builds agile delivery… Read moreVitaly Baturchik
I have been part of Denitsa’s team for over 1 year in PayU, covering the development of Salesforce.com for 18 countries. From the moment of the interview I could recognize in Denitsa great passion for her work, knowledge and team. She is extremely hardworking, not leaving room for any untouched areas that might impact future projects. Also, her curiosity, attention to details and eagerness to share have created a wonderful space for research and development for the whole team. Always keeping herself… Read moreAna Maria Laura F.
I had the pleasure of working with Denitsa while running Partner Management for Groupon in China. Because she ran the Salesforce group, I would often approach her for help with reports and projects. Once we discussed something, be it a new report, or a tweak of metrics, it would either magically happen, or she would chase me down until she got the info she needed from me to make it happen. It was incredible - Denitsa's team got things done fast even by Groupon standards - they just did not stop until the… Read moreMatt Turzo
I worked with Denitsa when she was the Human Resources Manager in Private Media Group. Even though the aim of the company at that time was to reduce costs, she managed to do so as painless as possible for us. She organized the work in logical steps and communicated it clearly throughout departments so that we could manage with less headcount. She always encouraged the staff to become better professionals by means of organizing ongoing training. She was committed to help and hear the employers at any time. I… Read moreLaura Cebrián de Nevrezé
Denitsa was my direct supervisor when I started at Groupon China. She is a very responsible manager, and genuinely cared for the people that she worked with. Her work ethic is inspiring, she would work till very late at night and never complain. As a manager, she has a very open and collaborative style, and always welcomed feedback and suggestions. She made me feel valued and part of the team, I am very grateful that I got to work with her.Michelle (Yuan Yuan) Zhang
Being Strategic about Product and Tech with Scenario Planning
How can you be strategic about the way you use data? How can you innovate and make sure you are resilient? How do we start talking about the way data can spearhead growth?Read more
M&As - 7 Things to Look Out For
Research (like that of Harvard Business Review), puts the chance of failure for a M&A between 70% and 90%. The stress levels of management and employees caught in M&As is through the roof. If you don’t want this to be your story, make your life easier by focusing on the key elements of success: and let us guide you through it.Read more
What do you want from your Salesforce Dashboards?
Dashboards are a must-have and a tool you (should) use daily. Everyone needs them, everyone wants them, not everyone benefits from having them done well. This post will not tell you to have your data cleaned up, to choose the right metrics, to gather requirements - I assume you already have this (if not - we are, of course, here to help!). This blog is about how to squeeze the best performance from your dashboards and the people who look at them.Read more
7 Things That Should Get You Fired
There is a lot written about what behaviour could result in someone being fired. This post is a bit different - it’s about seven examples which will not get us fired, but should. There are roughly three types of deadly work-sins: those that waste money, those that make you a legal liability, and those that slow down growth.Read more
The Path to a Lean and Lightweight Data Setup
Going from 0 to Data is easy when you have a clear goal and choose the shortest path to take you there.Read more
Why Your CRM Must Be Part Of Your Data Strategy
You want your data setup to work - reports are reliable, automation is easy, maybe even some predictions and machine learning can move your team to a new level. To borrow from Montessori: With a place for everything and everything in its place, every piece of data becomes part of an ordered environment. Thinking holistically helps you harness all your potential.Read more